Frequently Asked Questions
Frequently Asked Questions About our Dental Clinic
Do I need insurance to receive dental care at Appalachian Highlands?
We specifically serve uninsured and underinsured patients in Southwest Virginia. Our sliding fee scale makes dental care affordable without insurance.
How much will my dental care cost?
Costs vary based on your household income and family size through our sliding fee scale. Call us at 276-525-4487 with your income information, and we’ll give you specific pricing for the services you need.
What areas do you serve?
We serve patients throughout Southwest Virginia, including Abingdon, Bristol, Washington County, Smyth County, Russell County, and surrounding communities.
Are your dentists licensed?
Yes. We partner with Johnston Memorial Hospital’s Advanced Education in General Dentistry (AEGD) Program. Our dental residents are fully licensed dentists who work under the supervision of experienced volunteer dental faculty.
What if I haven't been to a dentist in years?
Many of our patients haven’t had dental care in years or even decades. We understand, and we’re here to help without judgment. We’ll start with an exam, create a treatment plan, and work at a pace that fits your needs and budget.
Do you see patients in recovery programs?
Yes. We partner with local recovery centers and specifically serve individuals working toward sobriety. Oral health is an important part of overall recovery and reentry into the workforce.
What if I'm experiencing a dental emergency?
Call us immediately at 276-525-4487. We prioritize emergency appointments for patients in pain and can often see you the same day or within 24 hours.
Can children receive care at your clinic?
We primarily serve adults. For children’s dental needs, we can refer you to other community resources that specialize in pediatric care.
How do I prove my income for the sliding fee scale?
Bring recent pay stubs, tax returns, benefit letters (SSI, Disability, Unemployment), or any other documentation showing your household income. We’ll work with what you have.
What dental services do you offer?
We provide comprehensive dental care including cleanings, fillings, root canals, crowns, bridges, dentures, dental implants, extractions, and periodontal treatment. If we cannot provide a specific service, we’ll refer you to a trusted provider.